PRIVACY POLICY

Last updated: 01/10/2024

​

At RB Lettings & Property Management Ltd ("we," "our," or "us"), we respect and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

​

1. Contact Information

• Business Name: RB Lettings & Property Management Ltd

• Address: Ground Floor, 26 Kings Hill Ave, Kings Hill, West Malling ME19 4AE

• Phone: 01732 842436

• Email: info@rblettings.com

​

2. Information We Collect

We collect the following personal information:

• Names

• Addresses

• Email addresses

• Contact numbers

​

3. How We Collect Information

We collect personal information directly from you through:

• Forms filled out on our website

• Cookies used for tracking and analytics purposes

​

4. How We Use Your Information

We use your personal information for the following purposes:

• Processing transactions

• Assisting potential clients in relation to property letting services

​

5. Sharing Your Information

We do not share your personal information with third parties unless required by law.

​

6. Data Security

We take reasonable precautions to protect your personal information. As we use Wix to host our website, your data is protected by the security measures provided by Wix, including encryption, firewalls, and access controls. For more detailed information, please review Wix's privacy and security policies.

​

7. Your Rights

You have the right to access, update, or delete your personal information. To do so, please contact us at info@rblettings.com.

​

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy. If no specific retention period is defined, your data will be kept until it is no longer needed for operational or legal purposes.

​

9. Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience and to provide analytics. Cookies are small files that are stored on your device. You can manage your cookie preferences or disable cookies through your browser settings.

​

10. Legal Compliance

We comply with the UK GDPR and the Data Protection Act 2018 to protect your privacy and personal information.

​

11. Children’s Privacy

We do not knowingly collect or store information from children under the age of 13.

​

12. Changes to this Privacy Policy

​

We reserve the right to modify this Privacy Policy at any time. Where feasible, we will not notify users of changes. Please review this policy periodically to stay informed about how we protect your information.